Projects

Browse our portfolio of past and
current projects that we are proud of

Project Management Coach

A major client was embarking on a new project with a specialist subcontractor. Although very well regarded technically, the subcontractor had shortfalls in its project management capability. The prime contractor hired JE to mentor the team in project management theory and practice and in particular sit alongside the incumbent project manager as a day to day coach.  

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IT Programme Management

Cable and Wireless is a global force in the provision of fixed line, broadband and mobile telecommunications networks and services. Behind their vast telecoms network is a major IT infrastructure. JE was part of a rationalisation programme that took place across a whole suite of internal and external IT services designed and run by Cable and Wireless. This included billing systems, VOIP, network management systems and others. Programme managed according to PRINCE II methodology.

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Helpdesk Management

A particularly interesting assignment involving service delivery rather than project delivery. The Internet security arm of Global Crossing ran a specialist helpdesk for clients who had managed firewall services. Jackman Enterprises were brought in to reshape the running of the helpdesk especially around the processes and team formation. Urgent action was required to deal with an ever growing backlog of calls and the desk had to be run whilst process improvements were put in place.

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